Better Relationships with Emotional Intelligence

Course Objectives / Learning Outcome:

Today, being emotionally intelligent is a key to success and Individuals with excellent interpersonal skills rise to the top in their professions. The ability to build effective professional relationships, to connect with people easily, to communicate clearly, and to make a memorable impression are techniques that you can learn and cultivate.  Whether you are a manager, a team leader, an executive, a salesperson or an employee, in this workshop, you will learn how to increase your emotional intelligence and acquire the essential people skills you need to build long and lasting professional relationships to achieve excellence in your career.

Contents:

  • What is Emotional Intelligence (EI)
  • Importance of EI for effective professional relationships
  • How to develop your interpersonal skills with EI
  • Understand others with Emotional Intelligence
  • How to build immediate rapport with people
  • How to connect with people easily
  • Communicate better with EI
  • How to influence others positively
  • How to resolve conflicts successfully
  • How to handle difficult people/ clients more effectively
  • How to work with difficult people
  • Build trust and win cooperation
  • Develop empathy
  • Motivate others
  • Build long and lasting professional relationships

Who should attend?

CEOs, Managers, Team Leaders, Executives, Employees

Workshop Duration:

8  Hours